Cancellation policy
Subscription Policy
At Organic Performance, we want you to feel confident and in control of your subscription. That's why we keep things simple and flexible.
Cancellations
You can cancel your subscription at any time — no lock-in periods, no cancellation fees. To cancel, simply log in to your account and manage your subscription from the account portal, or contact us at info@organicperformance.com.au and we'll take care of it for you.
Cancellations take effect at the end of your current billing cycle. You will continue to receive any orders already processed and paid for prior to cancellation.
Pausing Your Subscription
Need a break? You can pause your subscription at any time. Your subscription will be placed on hold and no charges will be made during the pause period. Simply resume when you're ready — it's that easy.
Amending Your Subscription
You can update your subscription at any time, including:
- Changing the products or quantities in your subscription
- Updating your delivery frequency
- Changing your delivery address or payment method
Amendments made before your next billing date will apply to your upcoming order. Changes made after billing has processed will take effect on the following cycle.
How to Manage Your Subscription
Log in to your account at www.organicperformance.com.au and navigate to My Subscriptions to make any changes, or reach out to us directly at info@organicperformance.com.au — we're happy to help.